MS Business Centre - Innovating Solutions

Services


	Business Applications
	Web Applications
	Application Transformation


	Accounting Process

Accounting Process

Onsite-Offsite Engagement Model

Process Flow

Process Description

Review of files and client documents

		MSBC appointed Project Manager (PM) will manage all the clients’ documents and prioritise the work under the guidance of client.
		PM shall also clarify all the technical queries with client before delegating the tasks to offshore team.

Work delegation and knowledge transfer

		MSBC’s project manager will upload the documents to scanner server for offshore team to view and proceed further.
		To ensure accuracy and quality, project manager will transfer client specific knowledge and missing links to offshore team.

Data processing

		Offshore team will access scanned documents through secured remote access (Secured VPN) and view the clients’ documents from client’s server.
		Offshore Team will make entries into Accounting Software like IRIS, Sage, QuickBooks to name a few

Quality assurance

Detailed:

		Based on the pre-set quality parameters, each offshore team member will perform activities to comply.
		PEER Review: Completed tasks are reviewed by line managers for quality assurance purposes.

Conceptual:

Project Manager will review the entries made by offshore team.

Delivery and acknowledgement

Client can review the work delivered by MSBC and provide feedback.

Feedback and improvisation

		Project manager will be available to provide understanding on the activities performed and resolve issues related to process and its output.
		MSBC will view all the feedback as an opportunity to bridge the gap between client’s expectations and MSBC’s service delivery.
		MSBC will take all necessary measures to bring more transparency to the process and provide better control over the process to client.

Information Security / Confidentiality

MSBC Group

MSBC Solutions (UK) Ltd