Whether you have been a veteran in the logistics industry or a fresher - staying updated with the latest technology trends is a must, as technology has a significant impact on how logistics businesses operate in modern times.
The logistics sector has been operating since the start of the industrial era, i.e., hundreds of years ago. However, the advancement in the industry has never been capped. The same is the case with logistics businesses today!
From carts to rickshaws to trucks and now on to intelligent trucks, the logistics industry has been climbing the ladder of technological advancement steadily and continuously. Besides the transportation operations, there are many different core operations which are now highly revolutionised with the implementation of technology.
The change, like core operations, has brought a paradigm shift in all the stakeholders of the logistics sector as well. So let’s get into how technology impacts the logistics industry for the better.
1. Route planning with AI has made transportation safer and faster.
Advanced route planning with real-time road and traffic data is a game changer. Shorter distances don’t always mean the quickest routes. AI-enabled route planning systems can take into account road conditions, average speed, weather conditions, and many other factors before predicting journey time and planning optimal routes for the journey.
Real-time navigation can also guide drivers if unforeseen circumstances like a car crash or a landslide cause a bottleneck or blockage. With such advanced systems, it is now possible to plan the routes efficiently and accomplish the journey in the time predicted.
Before intelligent route planning and real-time information, there was absolute uncertainty once the shipment leaves from the warehouse about the arrival time or the arrival condition. This has changed now with the technological advancements in the logistics sector.
2. Increasing consumer expectations and consumer satisfaction.
Nowadays, everyone is addicted to the comfort of ordering anything and everything within a few clicks. With the increasing accessibility, consumer expectations are also increasing. Consumers now expect fast and on-time deliveries. We have heard of one-day delivery, two-day delivery, 30 minutes delivery, and even 10-minute delivery schemes.
They are all made possible only and only with the implementation of high-end AI models. The predictive analysis obtained by AI models from studying heaps and stacks of raw data.
Customised suggestions and services have also significantly increased consumer satisfaction, which ultimately translates to customer retention.
3. Back-office digitisation has improved productivity and accuracy in.
Digitising back office work might not be as glamorous as implementing metaverse or virtual assistants, but it indeed has equal impact if not more. Paperwork, certifications, bookkeeping, accounts, customer data, and more can now be managed and accessed by a cloud-based application anywhere at any time.
Updating spreadsheets and operating on word files is now the old age thing. Interactive dashboards and easy UI on custom software have made it so easy to manage organisational data. It has also made the data more accessible for cross-departmental operations.
Moving digital with custom software for logistics business has turned out to be a game changer for many companies. It has highly improved the productivity and accuracy of all back office work.
Above are the three major areas where the impact of technology can be observed in the logistics sector. If you want to know more about how technology can transform your logistics business feel free to contact us anytime!
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