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Our BPO experts support our clients in unison with our software services & help reduce costs whilst maintaining quality and efficiency by supporting time-consuming processes that are traditionally done in-house.

MSBC has an outstanding reputation for providing leading end-to-end business process outsourcing (BPO) services. We have built long-lasting relationships with our customers through consistently delivering the best quality service.

We have demonstrated success and curated a wealth of experience in a wide ranging number of industries including Glass & Glazing, Windows & Door manufacturing, CAD & Construction support and Financial Services.

Handing over complete or partial processes to us can save you significant time and money, which can be re-invested towards the growth of your business. Along with this, you get a passionate and dedicated team supporting you as an extension to your business. In many cases we arrange for skilled resources to work from your premises for short terms to learn your ways of fulfilling processes and to build a relationships with your current employees.

Outsourcing Service

What can our outsourcing service
do for you?

Outsourcing certain processes can save you significant time and cost, which you can re-invest into other areas of your business.

MSBC
  • Customer Service
  • Estimation & Quotation
  • Order Processing
  • Payment Processing
  • Book-keeping and Financial Admin
  • Order & Sales Fulfilment
  • CAD Engineering Services
  • Reporting & Data Management
  • Data Entry & Scraping
  • Surveys & Market Research
  • Documents & Record Management
  • Procurement Services

Benefits of BPO with MSBC

Recruitment
Recruitment

Reduces the need to recruit, train and manage onsite personal

Availability
Availability

Resources are dedicated to each client and can work to your local time zones and shifts

Efficiency
Efficiency

Focused on specific processes we aspire to faster turnaround times and quality

Confidence
Confidence

Our teams are dedicated and truly execute their services as if they are your direct employees

Security
Security

Our facility & infrastructure are actively monitored to ensure our employees and your data remains secure

Flexibility
Flexibility

We see ourselves as partners and are ready to support our clients by adapting to new processes and requests

LogiKal® Solutions

Business Process
Outsourcing
LogiKal® Solutions

MSBC has vast experience when it comes to the fenestration industry. Our expertise has enabled us to provide services to compliment and support LogiKal®

We understand the technical complexities associated with the window, door and façade industry and our experts in LogiKal® can support manufacturers to increase their efficiency from LogiKal® as well as resources to operate it

orgadata

LogiKal® by Orgadata is the leading software used by Doors, Windows and façade manufacturers to plan and produce their products.

Estimate Management

Estimate
Management

Order Management

Order
Management

Efficiency

Tendering
Cost Analysis

Confidence

LogiKal® Training
Support

Security

LogiKal® CNC
Services

Flexiblity

LogiKal® Database
Services